Legal notice & Privacy policy

Ownership

In compliance with the Spanish Information Society Services and Electronic Commerce Act 34/2002, of 11 July, the following policies introduce the access and use that the users can make of this site, property of INNOLACT S.L., registered in the Mercantile Registry of the city of Lugo, Volume 359, Page 175, Section LU11166.

  • Tax ID Number: B27341502.
  • Registered address: Polígono Industrial Castro Riberas de Lea, número 55, 27260-Castro de Rei (Lugo)
  • Telephone: +34 982 31 02 76
  • Fax +34 982 31 07 45
  • Email: administracion@innolact.es

Privacy policy

For INNOLACT S.L. (hereinafter referred to as INNOLACT) your privacy is very important.

This privacy policy aims to describe how we collect and processes data within the website, including what type of information we collect, how we use it and how we store it. In summary, we do not collect any personal information other than the information you have chosen to provide, and we do not sell, lend or in any other way disclose the personal information you have provided us to any third parties unaffiliated with INNOLACT.

Protection of personal data

Contact form (website)

The personal data that you may give us through the contact form on this website will be processed by Innolact S.L., as responsible for processing your data, in order to answer your query, complaint or feedback and will not be shared with third parties. The data will be retained for as long as necessary to deal with your query. No communication or transfer of data is foreseen. You can exercise the right to access, modify and delete your data. Simply send us your request to personas@quescrem.es. For more information, please read our Privacy Policy http://www.quescrem.es/es/.

Newsletter form (website)

The personal data that you may give us through the following form will be processed by Innolact S.L., as responsible for processing your data, in order to respond to your request and sign you up to our newsletter service. The data will be retained until we receive your request to unsubscribe from our newsletter. No communication or transfer of data is foreseen. You can exercise the right to access, modify and delete your data. Simply send us your request to personas@quescrem.es. For more information, please read our Privacy Policy http://www.quescrem.es/es/.

User registration form (website)

The personal data that you may give us through the following form will be processed by Innolact S.L., as responsible for processing your data, in order to sign you up as a registered user and make use of the different services available on the site. The data will be retained until you unsubscribe. No communication or transfer of data is foreseen. You can exercise the right to access, modify and delete your data. Simply send us your request to personas@quescrem.es. For more information, please read our Privacy Policy http://www.quescrem.es/es/.

User registration for electronic transactions (website)

The personal data that you may give us through the following form will be processed by Innolact S.L., as responsible for processing your data, in order to set up a user account to manage your purchases and orders through the website. The data will be retained for as long as it is needed for the provision of the service or product requested, regardless of the legally established time limits. No communication or transfer of data is foreseen, except for those needed for the provision of the service, for example, to a bank. You can exercise the right to access, modify and delete your data. Simply send us your request to personas@quescrem.es. For more information, please read our Privacy Policy http://www.quescrem.es/es/.

Request to sign up to a service (website)

The personal data that you may give us through the following form will be processed by Innolact S.L., as responsible for processing your data, in order to sign you up to the requested service. The data will be retained for as long as it is needed for the provision of the requested service, regardless of the legally established time limits. No communication or transfer of data is foreseen, except for those needed for the provision of the service, for example, to a bank. You can exercise the right to access, modify and delete your data. Simply send us your request to personas@quescrem.es. For more information, please read our Privacy Policy http://www.quescrem.es/es/.

Social media (website)

Innolact S.L. is responsible for its associated social media pages and the data dealt with in said pages. For more information please read our Privacy Policy http://www.quescrem.es/es/.

Careers (website)

The personal data that you may give us through the following form will be processed by Innolact S.L., as responsible for processing your data, in order to inform you of any recruitment processes managed by the company. The data will be retained for as long as your professional profile matches any of our vacancies. No communication or transfer of data is foreseen. You can exercise the right to access, modify and delete your data. Simply send us your request to personas@quescrem.es. For more information, please read our Privacy Policy http://www.quescrem.es/es/.

Quotation request (website)

The personal data that you may give us through the following form will be processed by Innolact S.L., as responsible for processing your data, in order to provide you with the requested quotation, but also to send you information on the company’s products and services. No communication or transfer of data is foreseen. You can exercise the right to access, modify and delete your data. Simply send us your request to personas@quescrem.es. For more information, please read our Privacy Policy http://www.quescrem.es/es/.

Blog (website)

The personal data that you may give us through the following form will be processed by Innolact S.L., as responsible for processing your data, in order to manage your participation in our blog. The data will be retained until you request that we delete said data. Your data will be displayed on the website, and will be accessible to its users. You can exercise the right to access, modify and delete your data. Simply send us your request to personas@quescrem.es. For more information, please read our Privacy Policy http://www.quescrem.es/es/.

Automatically collected data

Like many other websites, we can store information on your computer by using cookies. A cookie can tell us if you have visited our site before and what pages of the site you have seen. The cookies we use do not collect personal data, do not show us how to contact the user and do not extract any information from the users’ computers. Most web browsers can delete the cookies from your computer, disable all cookies or be set to alert you before a cookie is stored on your computer. You can learn more about these options on your web browser’s help menu.

Data access and correction

You agree to inform INNOLACT of any modification to your personal data so that the information we hold about you is accurate and updated. We may retain the information stored in our files due to technical or legal requisites, limitations relating to security, integrity and functions of our website or to resolve disputes.

Security

INNOLACT guarantees the confidentiality of your personal data. To do so it has put in place appropriate technical and human measures to achieve the security and protection of its information systems so that all the information it receives from its users cannot be exploited or accessed in an unauthorised way. All the information retained by us is protected by our security measures, which are regularly updated and reviewed. However, please be aware that it is possible that others may read the messages you send us through internet. We recommend you not to send any sensitive information via email.

Changes to this Privacy policy

INNOLACT is committed to protect individual privacy rights in all internet communications. As internet evolves, together with the applicable legislation, our Privacy policy and Terms and conditions will change and evolve too. Therefore, we reserve the right to make changes to this Privacy policy, and the terms and conditions applicable, at any time, with or without prior notice. Please check the website regularly for changes.

Contact

If you have any questions about our Privacy policy, how we handle your data, or your visit to any of the websites owned by INNOLACT, please contact us via email at administracion@innolact.es.

Third-party links

Our site might include links to third-party websites, which are included as a convenience to you. INNOLACT is not responsible for their content as it does not control the content of said third-party sites and has not reviewed all the material that can be accessed through them.

Access and visualization of any said third-party websites is done at your own risk. We encourage our users to be careful when they leave our site and read the Privacy policies of the websites they visit. Remember that we are not responsible for the policies or practices of other companies.

Industrial and intellectual property rights

All trademarks, logos and service marks on this website are the property of INNOLACT S.L. and you may not use said marks without the prior written consent of their owner. Quescrem is a trademark of Innolact S.L.

Cookies policy

On http://www.quescrem.es we use cookies to give our users the best possible experience and to obtain statistical information on the visits we receive. In compliance with the Spanish Information Society Services and Electronic Commerce Act 34/2002, amended by Royal Decree 13/2012, which reflects, among others, Directive 2009/136/CE, the following policy informs you of how cookies are used on this site.

Cookies are small text files which are transferred to the web browser of anyone visiting our website so that the next time they access our contents, the server will remember that the user has visited the site before. The information collected by cookies does not show the visitors’ identity, or any personal data, and does not access the user’s computer files. It only remembers technical information that can recognise you as a returning visitor and the pages you have already seen, and your personal preferences.

If you don’t want cookies to be installed on your web browser or want the browser to alert you before a cookie is installed, you can do so from your browser settings. Most browsers manage cookies in three ways:

  • Cookies are disabled
  • The browser asks the users if they want to install the cookies
  • Cookies are enabled

Your browser can also let you choose which cookies you wish to install and which to opt-out. The user can normally accept some of the following options:

  • Block cookies from specific domains
  • Block third-party cookies
  • Allow cookies but delete them when closing the browser
  • Allow the server to create cookies for a different domain

For information on how to manage cookies on:

  • Google Chrome, click here
  • Internet Explorer, click here
  • Mozilla Firefox, click here
  • Safari, click here

Regarding third-party cookies, that is, cookies external to our site, INNOLACT is not responsible for the content or accuracy of their privacy policies. Our only third-party cookie belongs to Google Analytics, and is used to collect statistical data.